People think that AI is confined in the vicinity of giant robotics companies, billion-turnover brands, and think tanks. Yes, it used to be like this, but nowadays, when business is more digital than ever, Artificial Intelligence is making huge waves across the small...
A positive customer experience is crucial to the success of your business. The path is simple: a happy customer can become a loyal customer who can – ultimately – help you boost revenue. Loyal customers are the ones who will not only stay with you but...
There’s no doubt that digital transformation has revolutionised sales tools and tactics. With modern analytics it’s easy to get access to deep insights into the customer and thanks to the algorithms you know when they’ll be most receptive to a call. Salesforce is...
There’s no doubt that digital transformation has revolutionised sales tools and tactics. With modern analytics it’s easy to get access to deep insights into the customer and thanks to the algorithms you know when they’ll be most receptive to a call. Salesforce...
There’s nothing more important to a small business than its employees ? The rule is simple ? if employees are happy, their productivity increases, and that’s exactly what every business needs to grow. After all, the effects of low productivity can be quite damaging...
The world witnessed a historic shift in the 2020 job market and while some companies used to offer the ability to work from home as a perk, it has now become the norm for most businesses ✅?? Enabling employees to work remotely isn’t just about increasing productivity...
For many years, the size and resources of large corporations made it difficult for SMB owners and startups to compete. Working with fewer resources and less time made it challenging to stay ahead of the enormous competition. However, now – with the new...
How often do you revise your KPIs and do you have the right tools to measure them? KPIs are the key when it comes to analyzing your company’s activities ? By choosing the right KPIs, you’re able to: ☑ Direct your resources to the most important actions ☑ Set...
Salesforce gives you countless opportunities to grow your business and take care of your customers. But how does Salesforce take care of… YOU? Let’s have a look at ways in which you and your employees can simplify your daily tasks ? ☑ Thanks to the automated on...
Nowadays, it’s impossible to talk about customer service without mentioning the importance of customer experience. There are no doubt that today’s customers differ from the ones even just a couple of years ago. Today, we (as customers) expect more – and it’s...
