History of Salesforce

History of Salesforce

History of Salesforce Salesforce, which is today the number 1 CRM in the world connecting companies and customers in the digital age. It was founded in 1999 in San Francisco. The premise of Salesforce was to enable companies of all sizes to use advanced technologies,...
Customer 360

Customer 360

What is customer 360 and what are its benefits?🤔 👉Customer 360 refers to a 360 degree view of a customer’s data including every interaction, from a website inquiry to a product purchase to a customer support ticket. It means that every group in the company has access...
What is Shield in Salesforce?

What is Shield in Salesforce?

Over time, it can be noticed that more and more companies use Salesforce to a greater extent and collect more and more data in it, which requires appropriate protection. This is especially important for industries related to finance and insurance, which can store...
CRM – how to manage customer relations

CRM – how to manage customer relations

▪️Do you want to organize information about your customers❓ ▪️Efficiently develop offers and analyze the needs of recipients❓ ▪️Ably manage documents in the company❓ If so, you surely need a CRM system that has already been proven by many companies! What is a CRM...
Data correlation and its importance for your business

Data correlation and its importance for your business

If it comes to your business marketing strategy, there is one question you need to ask yourself: does your marketing encourage potential customers to act and spend their money on your products or services? You can find the answer in a good quality data correlation!...
3 productivity hacks for your small business

3 productivity hacks for your small business

Why is productivity in small businesses that important? Because small businesses need to do 𝗺𝗼𝗿𝗲 𝘄𝗶𝘁𝗵 𝗹𝗲𝘀𝘀 and keep in mind that slowing down equals losing clients. But don’t worry, here are 3 productivity hacks that can boost your business productivity and make...